Denpasar (Bali) Cancellations 11 Jan
Tigerair Australia has cancelled several flights to Denpasar (Bali) today following a decision by the Indonesian government to impose new administrative requirements for the operation of its flights between Bali and Australia.
A list of cancellations is included below. Tomorrow’s daily return Bali flights are under review and update will be made on this website. In the event of further cancellations, customers will be contacted proactively by Tigerair Australia.
Tigerair is working with the relevant Indonesian authorities to meet the new requirements and is hopeful of having flights up and running again as soon as possible.
All other Tigerair domestic flights are not affected by this decision.
Tigerair is contacting passengers affected by today’s cancellations to provide reaccommodation options to ensure customers are supported during this disruption. Tigerair Australia sincerely apologises for the inconvenience caused by today’s cancellations.
Customers booked to travel on Tigerair services to and from Bali today are advised not to go to the airport and that the airline will contact them directly with their options.
Customers travelling with Tigerair to Bali in the near future are advised to refer to the Tigerair Australia website for regular updates (
www.tigerair.com.au) as Tigerair expects a higher than usual volume of calls to the call centre as a consequence.
LIST OF BALI CANCELLATIONS FOR TODAY AND CUSTOMER PROVISIONS
11/1/17- TT1 MEL-DPS
Reaccomodation on next available Virgin Australia service (subject to availability) or full refund.
11/1/17- TT17 ADL-DPS
Full refund
11/1/17- TT24 DPS-PER
Earliest possible reaccomodation on alternate carrier. Hotel accommodation to be provided as these arrangements are made.
11/1/17 TT6 DPS-MEL
Reaccomodation on next available Virgin Australia service (subject to availability).