Hi MB,
Thanks, we have the manual already and although it says you can send emails, it does not go so far into explaining how to format it (unless you contact GDC to set them up with shortcut Alias's)
as for Oceanic clearances. It says that if you are using a flight number, you don't request it from the normal DATALINK-INFLIGHT-OCEANIC CLX menu but rather by sending the request via CREATE MESSAGE page but there is no info about adding the data to the request i.e. FL/Entry Point/ ETA/ Mach number