Originally Posted by
WHBM
Connecting flights are a well-known risk in travel, but there is of course an alternative daily Sri Lanka Airlines flight nonstop from London to Colombo which avoids any such risk. Of course, you can probably save a few quid by taking a connection through a third country. And yes, it can be physically challenging to be delayed for many hours sat in a place you have never been to before when it seems the middle of the night and you are grossly fatigued. But that sort of routing, regardless of carrier, was your choice.
That's true of LHR-CMB, but in general passengers connecting at DXB, or indeed any other hub, may not have had the option of flying direct.