PPRuNe Forums - View Single Post - First salt and pepper shakers, now cut back on cleaning
Old 3rd Jan 2017, 01:40
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Freehills
 
Join Date: Apr 2002
Location: HK
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Sure, now the cleaning cycle is same as competitors, so what's the harm?

But Cathay used to be about doing things right and better than competitors, even if people weren't looking or noticing, because it was the right thing to do. Now the attitude is that good enough is good enough. Which is probably true, but hardly a motivation for staff or customers to do their best or buy tickets
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