Medical Proposals
The one thing that is missing from the list of subjects is that of service by the AvMed department or lack thereof.
My experience is one of less than satisfactory response by CASA AvMed. I have been right up to and past the two months extension expiry date and no word from AvMed.
I have then had to follow up with AvMed but no 'sorry' or apology.
As a commercial pilot I need to know where I stand so that I can make plans around that lack of service, for which I am asked to pay a fee.
I am of the view that AvMed section needs to sharpen up its customer relations and work with the punters rather than against them which is the ways it is as present.