Nikita81 you do a fantastic job and the costa muppets are scared of your work that alone should give you a golden Najm!
Keep on fighting, you can slowly see the success, this brand is coming to an end sooner or later as more people/passengers get to know this evil and unsafe system.
Treating staff like slaves was never a good idea. The muppets in management will fall very soon too.
The Titanic is sinking and they are still playing music.
Merry Christmas and a Happy New Year, maybe not so happy for the muppets concerned.