Just emailed the managing director questioning why, or what the problem is. Let you know the result.
Edited to add: 18 minutes after my enquiry a reply from the Managing Director. His IT guy also sent an email saying, "I have checked your account on the forum and found that it was deactivated. I have enabled it and you should now be able to login again. I believe your account was de-activated by the system during a maintenance routine that identified your account as being inactive. The test message was sent by the system incorrectly after I recently moved the forum to a new server. Apologies for the inconvenience."
Certainly good service.
Last edited by megan; 20th Dec 2016 at 16:10.