Rhinitis.
[QUOTE]Ign disruptive situations ALL crew and ground handlers are paid to deal with these situations/QUOTE]
I think you will find that the groundhandlers are on minimum wage, in some cases zero hours contracts and flat rate overtime. Hence Swissport industrial action next week.
In this case it was Menzies who had multiple inbound aircraft. Minimum staff and the BA flight was one of many on a long list.
BA has a handful of office staff at MAN and a dozen or so engineers. A very different animal to the old BOAC/BEA days I'm afraid.