Not really knowing the UK situation, I could imagine it might do a degree of harm, along the lines of "them poor whimsy whiners, them don't even know what to call things. Let's just carry on with business, there's nothing serious about all those complaints."
Still I have to agree, merely pointing what's wrong about the complaint isn't going to help much in getting (or keeping) things right.
Last edited by Jan Olieslagers; 17th Dec 2016 at 18:13.