No-ones being nasty, I'm not. I'm just pointing out that most, if not all crew, are highly trained beyond that of the obvious customer service. When you see 6 crew hands on trying to save someone's life with equipment strewn everywhere, you might appreciate what I'm saying. Obviously, not everyone gets to see or experience that and let's hope not. That said, it happens fairly regularly in LH.
PDR's experiences and comments on the attitude of crew he has met has resulted in him having a blinkered opinion of the real value of the cabin crew. I'm not taking about pay and salaries, I'm talking about the training and ability to look after someone in need or save a life especially when time is crucial
We're trying to rid the industry of this attitude as it's clearly not helpful or appreciated. Let's not cloud opinions based on whether someone smiles or not when offering a drink. Still doesn't make them less capable of saving a life.
I trust this concludes the discussion