I have previous pensionable service, so I accept that my case requires a bit of work - but that's their job! I shouldn't have to tell them where to look for the information and then how it should be applied,but I just find it astounding that, when the VA acknowledge there's an error, they continue to knowlingly publish incorrect information.
But I agree. Keep copies of everything.
Last edited by Whenurhappy; 11th Nov 2016 at 07:59.