On a related issue I recently received my BIS from the Veterans' Agency,outlining my pension benefits. I’m stillserving (just) and notice that there were several errors in the document, such as commencement of service etc. I wrote back to them and they then issued anamended pensions forecast, but included a curious letter stating that theywould continue to issue the Benefits Statement, with its known errors. The logic for this is that the BIS iscalculated from JPA, whereas the actual pension is calculated from all theinformation held by the SPVA.
Surely that’s a potentially fraudulent act to knowingly issue a financialdocument which they know to be false? Ifind this attitude absolutely cavalier. If this was my bank doing it, I’d be straight to the Regulator aboutit.
When I get around to it, I will draw it to the Pensions Society’s attentionand see what they say. What do PPruners think>