Sealear, maybe the same complaints are being made because they are the same problems across the industry.
Over the years Flight Operations management in most airlines has been shifted from being pilots to non-flying types. There seems to be a total disregard for the human aspect of the operation, with emphasis being firmly on making maximum profit for the company with minimum expense. Crew are seen as a disposable resource which becomes more expensive with longevity, so work them hard and replace them with cheaper, more malleable staff as soon as possible. Experience pah!
The race to the bottom is well on its way.