That sounds like a company blindly using auto-brakes for all landings regardless of whether they are required operationally because of runway length or surface conditions. Yet another case of automation addiction or automation dependence.
There are pilots who, because of company mandated procedures, receive little or no opportunity to keep their hand in at normal use of manual braking and thus become apprehensive if faced with manual braking. Unbelievable to some readers but a fact of life nowadays
