Really got little sympathy here.
People are going with "The cheapest" without doing any research.
They save £10 by putting their £10,000 car into the hands of a company that has an internet website.
Now have used Offsite parking before BUT it means I go there and drop the car off, on one occasion I saw the site, turned round and exited.
On another when I went they operated a drive to barrier, it opens, then closes and then next barrier opens............... a pain but least you know they had security checks and that was for in and out.
I have little sympathy for stupid people.