Most letters/e-mails would have pre-dated 28th October and would have made mention of facts as we saw it and some fairly damning images. Items that those who did not wish to believe could have ignored.
Only after that date did we get the video from Herne Bay, Sept 2014, where TCT clearly shoots her own protestations of innocence out of the water.
My suggestion is to e-mail again and ask for an acknowledgement.
