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Old 4th Nov 2016, 13:47
  #1066 (permalink)  
pax britanica
 
Join Date: Aug 2001
Location: se england
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The new BA CEO Alex Cruz is a cheap and nasty disciple ex Vuelling .

But as long as people book airline seats on price alone then this view will prevail.

Where he does have a problem with is the reservations system which he ahs had doctored so it looks like Ryan or Easy with additional sales opportunites after every step -rent a car, hotel, choose seats and so it is rumoured these are behinfd the numerous crashes and slowdowns it has. Some on a large scale that hit the headlines but most on a individual level but far far too frequently just messing up peoples bookings.

However his strategy is to get rid of anyone with experience as they are expensive. A sort of devils management exchange with WW trying hard to turn the hapless Iberia into a 1990s version of BA while Cruz is trying to turn BA in Vuelling.

PB
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