cg, I've no idea whether or not Haraka felt that. That is for him to say.
If the VSO who gave him that advice felt that then one assumes that he felt the same way, or does the Service (of which he is a crucial part) only give a sh*t for VSOs? Either way is unacceptable. If the former then why hadn't the VSO taken his own advice? If the latter then the Service and the VSOs are as one in not giving a sh*t for all those not so favoured.
I don't believe either can be true for most VSOs, but for those VSOs who believe that the Service owes a duty of care to all who serve in it, it is behoven upon them to demonstrate that in their words and deeds at all times.