Originally Posted by
PEI_3721
There is no evidence that this event was not handled in the best manner; i.e. could what was done be done better.
Crews are expected to handle situations as they are understood. Manage the immediate threat to life - that of the cabin crew. The time of main threats to passenger safety - landing and/or evacuation had been passed; thus the 'present' focussed attention on the cabin crew.
By all means consider 'what if' scenarios, but do not attempt to base these on scant information, and particularly without understanding the crew's perception and decision process.
There were several passengers interviewed on the national television news last night stating that they were told to return to the airport at 4am the next day to rebook new flights back to the UK. They turned up at 4am to find the airport devoid of any BA staff. As reported by several passengers, not one - several. Are you still content to suggest that BA handled this well - from the pasengers perspective?