"why get wrapped up over it"
Really Shep? "Don't take any form of Concessions"; A scale, B scale C scale D scale, crap staff travel (wrapped up as "enhancements"), forced overtime, no holidays, and now DEFO's with near zero housing.. Sorry Shep, these are all "concessions" that have been rammed down everyones throats - and we shouldn't get "wrapped up in it"? I don't get that !
We are suffering from poor management at every level in CX. In Flt Ops it starts at the XXX-M level gets worse as you (with seniority) get promoted to the M-XXX level and marches on to the GM-XXX level right to the very top of the company.
Re-read the "Peter Principle" article at the beginning of this thread and then contemplate the Flt Ops Managers now or in the past and then the Swire managers!
In todays SCMP, a very good and very relevant article along the same lines.
Corporate geniuses often make the daftest mistakes ? but remember greed can have a stronger sway than rationality | South China Morning Post