I'm sure the team from Southampton had a fun evening at the annual industry black tie dinner wining and dining. Only 2 problems - what to do about the embarassing photos soneone took on their phone, and deciding where to put the new door stop to hold a door open.
Neither airlines nor passengers will give a damn about this award and the fact that SOU received the award won't have the slightest impact on operations or passenger numbers. The whole industry awards thing is just a chance for a corporate jolly.