I think the RAAA chief is suffering from the 'big fish in a small pond' syndrome. He only represents smaller regional feeders with no back of clock or long haul operations. It's the main carriers who do all the heavy lifting and clearly need a comprehensive FRMS.
I agree the RAAA chief is disillusioned. However, correct me if I have interpreted incorrectly Oldmanemu, but the main carriers don’t just do all the heavy lifting. Conducting 11 short consecutive sectors with minimum time on turn arounds, in and out of complicated airspace, vfr traffic laden airports along with often complex weather systems over what is essentially a 24hr period (including rest) warrants the need for a comprehensive FRMS. Especially when these shifts are often done back to back up to 6 days in a row.