I don't know 'just a dumb pilot' have never met him/her. I agree strongly with their sentiments. We are prepared at anytime for an audit from VRQA/FEE-HELP. We employ an RTO compliance group to ensure that at all times the education we deliver is of Diploma standard, the instructors delivering it are fully and properly qualified (there is a bit more to this than teaching a non vet fee aviation course).
We also employ a degree qualified education specialist (ex-school teacher) to internally audit all of the Diploma records, to help design courses, to liaise with students on their progress, to design remedial programs.
Maybe that answers some of your questions pilotechute?