I believe in dialog. In the past, when I have experienced issues with ATC and the like, I have solved the problem in the following way:
• Show up in the tower, introduce myself and break the ice.
• Ask them about the issue from their perspective.
• Invite ATC to join me for a flight.
The benefits of this procedure are that both sides (me and ATC) gets better understanding of the problems and concerns the other side has to deal with.
So go talk to them face to face. Ask them why they believe the call in question improves SA and try to see it from their perspective. And while there, take the chance to invite them with you on a flight where they can get a feel for the problem from your perspective. I will bet you this will solve the problem for you.
Last time I had to take someone with me in the aircraft, to show them what my problem was, it was one of our Intelligence specialists, who had complained to me over the fact that I did not note all timings for the different events I participated in during a low-level CAS sortie. He complained that the mission debriefing and reporting took to long since we had to go through the tapes to get all the information regarding timings and events.
On my next low-level CAS flight I strapped him in the back seat and ordered him to note all the information he required me to do, and I stated that that will be his only task during the mission.
After landing he admitted that even though he did not need to fly the aircraft or talk to ATC on one radio while talking to the JTAC on the other, he had a tough time scribbling down the required information. Ever since he has been extremely patient during mission debriefings.
Or maybe it was just a poor excuse for getting a backseat ride in the Viper….