There are a few reputable news media outlets in ZA, but the Citizen ranks pretty low on that scale IMO. The article seems to be a mish-mash of slander and inuendo (not reported in any other media), and completely misses the point about the running of SAA...
There was a satirical cartoon in last week's Mail & Guardian weekly newspaper (I am unable to find a link online). It showed Dudu Myeni going undercover as a cabin attendant on an SAA plane, to better understand how an airline actually works (and failing significantly). After various faux-pas, she proceeeds to blame everything on her predecessors (or apartheid!) She then takes over as captain, and makes a cabin announcement, upon which all the passengers are shown screaming and running for the exits. A profound metaphor IMO...