"Cockpit resource management"
Edited by Wiener, Kanki and Helmrich
ISBN 0-12-750026-X paperback
Published by:
Academic Press
525 B St. Suite 1900
San Diego, CA 92101-4495
or
24-28 Oval Rd.
London NW1 7DX
or
http://www.apnet.com
The book can be very esoteric at times but it also has lots of good theory and lots of case studies.
Peace!
