What strikes me as curious is that the MD and senior management has changed at least 4 times in the past 16 years since ez became stabilised and set off on its investment & expansion plans. How is it that the attitude from the very early days of a struggling embryonic airline can have survived 4 generations? From conversations it seemed the 'orange' image of being bright and shiny on the outside was a rather dirty rusty brown on the inside. One would have hoped the changes of a senior management and the arrival of BALPA would have created a constructive positive adult environment. What went wrong?