The former CAA director is into consumer protection so has no technical / safety knowledge to help Baines.
The boys do have a new Airworthiness course.
Its described as for Maintenance Managers, Quality Managers, Production Managers and Continuing Airworthiness Managers, among others.
They state it’s for “those with little or no prior knowledge of the subject who are looking to develop a fundamental level of understanding”.
Clearly either they have an insulting low view of their customer's managers or they are just time wasting.
Perhaps Air Partner need to look at Baines and do a bit of consumer protection themselves.