If we're talking about the lady with the charming Irish lilt, then I too agree that she is wonderful at her job and a pleasure to deal with.
Not that her other ASA colleagues are not, it's just that she's a standout.
The other few who are also noteworthy include a British gentlemen and a North American as well.
It'd be a tough job at times (and some of our less diplomatic, impatient pilot colleagues don't always help either) but as in any industry, some within it just make it look soooo easy.
My thanks to all the guys and girls who do their best to make sure we don't go bump in the night!
