What has my attention right now is, what EXACTLY did they tell the passengers when they landed in Melbourne.
I can imagine that the first advice would have been wrapped in "technical problems". But at some point the truth must have become obvious to the flight crew. Did they at that time fess up and give those who might have wanted to get off the damned aircraft the opportunity to do so, or did they then continue to conceal the real nature of the diversion and in so doing stamp their behaviour as dishonest and misleading?
Keeping the customers calm is not an excuse for feeding them bullsh...t. Not when you're already on the ground.
Last edited by WingNut60; 8th Sep 2016 at 10:36.