gazumped
Nobody knows what their manual flying skills were like? They may have been keen on flying frequent manual approaches? Though comments here might seem to suggest that may not be 'encouraged' at this airline? But all those handling skills are useless if they've never (hardly ever?) seen a go-around after landing?
What 'appears' to have caught this crew out, is that the TOGA buttons (if they were pressed??) did not behave as they expected, and at a pretty busy time, it took 12 secs to recognise that fact.
Anybody with a professional license will be perfectly capable of flying a go-around after landing, IF PROPERLY TRAINED AND PREPARED FOR IT!!!
If they weren't given adequate training, it's difficult to place the fault at their door! If they were well trained, but simply unprepared, only then are we into examining human failings. Even at that point, we need to look at how intuitive the system is at that critical phase, and whether it could be more helpful?
I have to say, on first glance, it seems to me that in this precise little dark corner of flying a modern jet, Airbus looks more intuitive than Boeing!
Having flown both, that's quite some statement!!