"As NAS are now desperate though, wouldn't you think they will have to change their approach."
The Ostrich syndrome appears to be in full effect, and NAI are trying to recreate Ryanair of yore, just as Ryanair are having to let go of their previous culture (well to a little extent at least )
None so blind as those who will not see . . . . . you would have thought the expense of all the wet leases , flight cancellations etc would have made it abundantly clear what was needed, but no. . . . the Red Nosed ostrich is still digging with its crimson beak. . . .