I could've sworn there was a thread about SWA's IT meltdown and how the unions had cast a vote of no confidence in senior management as a result. Searched and couldn't find it so I gave up.
Here's an interesting bit sorta-kinda related:
https://airwaysmag.com/industry/busi...hest-paid-asm/
And, by the way, I am NOT taking either side...just thought it was good info about how the pilot side of the industry works.