Come on! SLF are out of their element from well before they get on the aircraft. Even boarding, they accept it! Just because the posts are Chrome and the Ropes are Velvet, it's still moving cattle. Well MOO!!! Scare the herd and they will stampede. If you sit down with each one , you will never get through to any of them.
Fly East Coast to West Coast and look at the difference in attitude. Go international, and you are out of your element for sure.
If you are not local, you are the jerk.