Originally Posted by
despegue
To the ex dispatcher:
Yes, flightcrew need to be able to control their temper at all times.
However: the Captain always has the final dicision NO DISCUSSION. Know your place.
Utter nonsense
A very wise Training Captain once said to me "Ground Crew don't tell the Pilots how to fly, so Pilots shouldn't tell Ground Crew what to do when on the ground"......it led on to then if the ground crew don't know they find out.
In other words there is none of this "The Flight Crew are always right" rubbish.
Don't condone any of this behaviour. CRM principles need to apply between crew and ground as well but sadly it seems to lack for both parties.