Hi In The Deen, we do try and feed that comms back to your base captains via the FLOPSC meeting. The plan in the coming months is to develop our own Flight crew liaison meeting that we will chair so we can all communicate better.
In respect of the pushback clearances, you're correct, the tug crew don't know the ATC callsign for your flight, they only have the pax flight number, it's for this reason we have an instruction that states we must use the stand number in any pushback clearance so the tug crew can pick it up. This isn't the real issue though, it's flight crew calling for push when the tug crew aren't ready (still doing checks etc) so the tug crew miss the clearance completely.
Cheers
DCM
Last edited by Diet Coke Machine; 28th Jul 2016 at 19:59.