I've just checked my .com one that probably was started while I was an AT&T customer in the States. It seems okay at the moment.
Back then I was able to call support but I imagine I'd be in the same boat as you if I get hacked - if indeed that's what's happening.
I'm tending to trust mail and Skype for more and more things. That latter for a huge telephone directory, and although I do make backups to keep on a stick there's always the chance the file wont gel with a new version or some-such.