I've never met her but unfortunately in the video she comes across as a slightly vacuous apologist for the company who just lurves her job because it gives her the chance to go clothes shopping and appear on chat shows.
I'm sure she isn't really like that and it wasn't her intention to appear that way when she agreed to do the video. I'm absolutely certain that it isn't the impression Emirates are trying to give but as a recruitment/
PR tool- epic fail.