If the customers only knew where the lowest price was coming from... Low salaries, low standards low experience and crew that is pushed (and crew who will loose their licences if they are found out!)...
Then they would do exactly nothing, as they in turn make their money from low salaries, low standards etcetc. Sign of the times, I think.
And the one that DO mind, go to places like NetJets. part of their success IMHO.