Flew out on the 11th to PXO from BHX. I have never seen the airport like it - it was extremely busy and the terminal was in chaos. There were some sort of technical failure with one of the baggage belts, and consequently people were having to leave their bags in a dedicated area instead of putting them on the belt when they checked in. It was a recipe for disaster.
When we landed at PXO, it was inevitable there were going to be passengers without luggage - and it happened. A few families without luggage - still left behind in BHX due to the monumental cock up at check in.
Expensive mistake seeings as there is only 1 flight per week to PXO - Thomson rep said their luggage would be flown into Madeira on a BA flight, then flew on small turbo prop to PXO.
If Jet2 are going to start flying from there too, then something needs to be done. Im just glad I had booked the No1 Lounge - it was very laid back in there!