In the latest instalment of The Friday Flyer (8Jul16):
The DFO indicates the company will not immediately talk to the HKAOA, but instead continue to manage the status quo. So much for good faith bargaining and forging ahead with a new positive relationship.
They didn't get what they wanted first time round so throw the toys out of the cot! Surprise, surprise!
Stand by for CX plan A: intimidation and division. Hoo hum!