Now the guys from MAG, must be PPRuNe readers because he ran round and removed many of the elastic barriers and made the journey to the desks much shorter. Now get this, even at that time every Border Force position was staffed and the electronic gates were up and running.
Another late evening arrival in to T1 last night and yes, maybe comments here do get read by those that can do something about it. The young Asian guy at the Border Control entrance was a model of civility and welcome. He somehow didn't feel the need for shouting his head off at people arriving. Created a calm and relaxed environment.
All went very well. Was outside the terminal 10 mins after walking off the plane. Nice job.