I just don't get it, cabin crew member has her best "there is no problem but I'm S&^^$^G myself smile on, people are nonchalantly taking there baggage down from the overhead stowages. I do hear one or two people, quite anxiously saying "we need to move", so some of them get it.
They were VERY lucky this did not escalate into a catastrophic event with many fatalities.
having said that, I believe the crew cannot see the wing from the flight deck, so they are reliant on reports/observations from the cabin and the tower/RFF staff.
I wonder how much info the crew were getting, I don't believe Boeing have got a "wing on fire" warning on the 777 just yet.