Went through T 2 last week... although midweek afternoon you would have thought it was school holidays...so parent fines not working.. security..OK I won't go there... wouldn't be impressed if I was a premium pax and found every kid and their buggy were being sent down fast track channel..anyway to the good bits..
The terminal was very busy, but coped well with the numbers.. spotlessly clean, very friendly and helpful staff wherever we went and the gate staff,although Swiss port, working on behalf of Monarch simply did their best for everyone..quite a few wheelchair pax on our flight, and all were treated exemplary..Whilst it's not perfect it seem to be trying hard..well done T2