I agree with PH6.
Everyone knows the mistakes and poor behaviour of Air NZ, that is not denied by anyone in any forum/ book/ doco/ crew room anywhere. The bit that many people object to is saying that Collins should be absolved of blame completely, the cry of the late P Holmes and some politicians who never have been, and never will be encumbered with the level of responsibility that Collins held, to have the crew exonerated, simply shows that they don't understand the subject. He was not without error and to say so is not disrespectful to him or his family. I'm sure he was a good man and good men make mistakes, such is life.