Originally Posted by vinnym
Recently used Monarch out of T2, we were bussed out to aircraft from Gate 300. It was raining heavily, when we got to aircraft only the front steps in use, resulting in passengers getting soaked prior to boarding. I know this could be down to the carrier but passengers don't see it that way. If as has been suggested in previous posts that there will be further bussing to remote stands, passengers, who are customers, will become disillusioned with the service being offered and possibly vote with their feet.
I still don't know why there are not more covered stairs for remote boarding. At least this allows the folks stuck on the stairs to be covered. The bus can then release people as the stairs become available, preventing people from having to stand in the rain. Also, covered stairs tend to be less slippery, and stairs are always a health and safety nightmare.