Never had to make a claim, but wondering how exactly it works as a top up? e.g. The limit for dental care outside of routine check-ups at the EK clinic is quite low. If my wife or kids would have to have dental work done, and the invoice goes over the EK limit, EK will only pay up to the limit. I want to use them to the max. How can I claim the rest from Baymac? I have to send in the original invoice to EK..
Simple, just ask wherever you had the work done to email you a copy of the invoice. I included a screenshot of the EK system showing the deduction too - easy. They even have an app to upload pictures of invoices and submit.