STW,
It's funny when you have your little rants and just assume everything.
If you care to actually read, I was pointing out the fact that many expats complain about CX using expat reasoning which may have applied years ago when CX/Swire was a big expat boys club, but those days are over. Also please explain where I said western practices were any better?
Secondly does the 45% that swire owns pay and order all the aircraft do they? No they don't. Do you really think swire invests a lot in CX these days, how naive.