Originally Posted by
chaps1954
Eye3eye5
Bit dificult comparing TESCO and Aldi, Staff at Aldi just scan and scan no human interaction at all not a word said other than maybe hello and thats £40 whereas at Tesco staff are encouraged to get to know their customer and ask pertinent questions to assist with customer service.
Your experience obviously differs to mine, CHAPS. I find Aldi staff happy and courteous whereas TESCO are the opposite, which probably illustrates how effective management can alter the customer experience.