"The Skytrax World Airport Awards are most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is independent and guaranteed free of any airport influence or interference in final results. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
The World Airport Awards began in 1999, when Skytrax launched its first global, Airport customer satisfaction survey. In 2000, the survey attracted a worldwide completion of 1.02 million users, which has since grown annually, with the 2014-2015 survey achieving 13.02 million completed entries. The focus is to deliver a customer survey and airport awards process that is independent, impartial and global, and this ethos remains essential to all aspects in the present day. The survey and awards process is funded by Skytrax, and is not a profit-generating operation."
Last edited by Trash 'n' Navs; 6th Jun 2016 at 19:27.
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